Returns & Refund Policy

Our Guarantee

At The Other Bordeaux we believe in providing quality wines at best value prices.

As such, if a wine is faulty, damaged, of questionable quality or not to your satisfaction, please feel free to contact me here and we will be happy to provide you with either a credit refund or replacement.

Wines are a living and ever changing product, and as such, if you were to come accross a bad one (it does happen from time to time no matter how much we care for the product) then we'll need to organise with you to have the remaining items returned.

We're in the business of looking after you and making sure that you are 100% satisfied with your purchase.

If you have any further questions, please contact us here.

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