Terms & Conditions

Payment

We use Eway for all our online credit card transactions. To find more about Eway you can visit their website on http://www.eway.com.au

The Other Bordeaux cannot access your card details and your personal information is always encrypted when it is being transferred on line - there are laws about all this, and we adhere to them!

Delivery

We can deliver anywhere in Australia!

We have negociated a good deal with our logistics partners so we spend more money on the wine rather than getting it to you!

Cancellations

At anytime we hold the rights to cancel any order, upon which the intended recipient will be notified via the appropriate contact details they have provided. We will refund the monies after the person has been notified.

You too can cancel your order if you need to up to the time it ships - we of course hope you don't, but if circumstances arrive that require you to cancel the order, just give us a call!

We're here to help you with your wine needs!

Age Rquirements

To order from us, you must be at least 18 years of age. It is illegal in Australia to sell alcohol to persons under the age of 18 or to supply alcohol to anyone that we know will then pass it on to an underage person - it's all in the liquor laws and can affect our license - so we're strict about this!

Unattended Delivery

If you have requested your order left unattended if there is nobody at the delivery address to accept the delivery - sorry, but this also means we can't be responsible for any missing items.